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Technical Account Manager

Megaport

Location: Remote — Worldwide Work arrangement: Worldwide remote Employment: Full Time Posted: October 1, 2026 Freshness: Aging listing
Disclosure4 of 5 core facts statedReview uncertainties
Last source observationSource check unavailableObservation is not employer confirmation.
Application destinationNot providedReview the application route and source evidence in the full report below.

Before relying on the listing: Confirm Compensation with the employer or source. See verification questions

Executive opportunity brief

The decision in one screen

A compact evidence-first read of compensation, flexibility, mobility and what still needs verification. No universal quality score is used.

Compensation positionPay not disclosed
Work flexibilityWorldwide remoteBased only on stated location/work-arrangement evidence.
Decision evidence4 of 5 core facts knownThis listing states more core decision facts than the median role in the current sample.
Mobility evidenceSponsorship not establishedUnknown evidence is not treated as unavailable.
Current alternatives3799 current same-family rolesCurrent HPJ inventory, not the whole labor market.
Negotiation readinessNegotiation evidence available: current same-currency market context, strong decision evidence.Use the private Offer & Negotiation Lab below if an offer arrives.
Watch closely: Recent source observation is not established · Direct application destination is not provided

Fast read

Opportunity DNA

The strongest upside: location flexibility looks unusually broad. The main trade-off: the pay picture is incomplete.

May appeal in aRemote-first search
PayNot disclosed

A financial comparison will need the approved compensation range.

FlexibilityBroad location freedom

No material geography, office-attendance or timezone restriction is visible in the available wording.

Entry pathRequirements unclear

The listing does not make the minimum education or experience threshold clear enough yet.

MobilityNot established

Sponsorship and relocation support are not clear from the current listing.

ApplicationProcess unclear

The external application journey is not described clearly enough to judge its effort yet.

TraceabilityRecheck availability

Current renewable source evidence is limited, so confirm the vacancy is still open before sharing sensitive information.

This fingerprint summarizes what is clear, constrained or still unanswered in the current listing. It is a reading aid, not an overall job score.

Decision evidence check

4 of 5 core facts stated

This checks whether the listing states the facts that commonly change an employment decision. It measures disclosure completeness, not whether the opportunity is good or bad.

Facts already stated

  • Work arrangement
  • Advertised location
  • Application closing time
  • Employment type

What to verify next

  • Compensation: What is the approved compensation range, and what portion is guaranteed base pay rather than variable compensation?

Advertised location is not proof of work authorization, sponsorship, or legal eligibility. Unknown information is not a negative score; verify those questions separately.

Decision levers

What could make or break the fit?

Reasons to look closer

  • Location flexibility looks unusually broad: The available wording supports high Remote Freedom without a material geography, office-attendance or timezone restriction showing up.

Trade-offs to weigh

  • The pay picture is incomplete: No usable salary range is stated, so a meaningful financial comparison is not possible yet.

Questions worth asking before you invest more time

  • Ask for the approved compensation range before comparing this opportunity financially.
  • Confirm whether a degree is actually required, preferred, or replaceable with equivalent experience.
  • Confirm the actual minimum experience requirement rather than assuming preferred background is mandatory.
  • Ask whether visa sponsorship is available before investing significant time in the application.
  • Verify that the vacancy is still active on the authoritative employer or application destination before sharing sensitive information.

These questions come from details the listing leaves open. An unanswered point is not treated as a disadvantage.

Opportunity neighborhood

Keep your options open

These live roles sit close enough to this opportunity to make useful comparison points. Look across several employers before deciding what pay, flexibility or access trade-offs you are willing to accept.

France | Senior Enterprise Account Executive

Infinite Lambda · France

EUR 140,000–180,000 / year On-site / hybrid 4/5 core facts

Why it is nearby: Same seniority band · Same employment type · Recently posted

Different angle: Different work arrangement

Sales Development Representative, German Speaking

Influxdata · Remote UK

Salary not disclosed Region-restricted remote 3/5 core facts

Why it is nearby: Similar work arrangement · Same employment type · Recently posted

Different angle: Seniority is not explicit

Senior Sales Engineer, Europe

Axon

Salary not disclosed On-site / hybrid 1/5 core facts

Why it is nearby: Same seniority band · Recently posted

Different angle: Different work arrangement

This neighborhood is drawn from current inventory in the same broad occupation. Similarity is based on explicit listing facts; missing details do not count against a job.

Role market context

How much current choice is visible around this kind of work?

This compares the vacancy with current High Paid Job inventory in the broad Sales roles family. It describes visible choice and disclosure, not future demand or career quality.

Current visible roles3,799

200 most recent current roles sampled for the disclosure measures below.

Employers represented107

Distinct employers in the bounded current sample, not an estimate of all employers hiring in the market.

Decision-ready disclosure19%

Current sampled roles stating at least four of the five Core Decision Facts.

Compensation stated17%

Requires a numeric amount, explicit ISO currency and supported pay period.

Work arrangement stated94%

Listings with explicit enough remote, hybrid or on-site evidence to classify.

Stated closing time7%

Missing deadline evidence remains unknown and is not interpreted as an open-ended application window.

Disclosure comparison: This listing states more core decision facts than the median role in the current sample. This listing: 4/5 · sample median: 3.0/5.

Currencies with explicit pay evidence in the sample: USD (21) · EUR (9) · GBP (3) · CAD (1). Raw amounts across different currencies are not compared.

This describes current visible High Paid Job inventory in the same broad occupation family. Percentages use a bounded recent sample and are not a forecast, a complete labor-market census or an employer-quality measure.

Constraint opportunity lab

What changes the size of the current opportunity pool?

Each line applies one stricter evidence-based constraint to the same bounded current role-family sample. It helps you see the trade-off in visible choice without deciding which trade-off is right for you.

Require explicit sponsorship or relocation support 0 / 200 0%

Counts only affirmative or possible sponsorship evidence, or relocation explicitly offered. Unknown is not treated as no.

Require worldwide remote evidence 6 / 200 3%

A much stricter subset: only listings with explicit worldwide-remote evidence remain.

Require usable compensation disclosure 34 / 200 17%

Requires amount, explicit ISO currency and a supported pay period. Missing pay evidence remains unknown.

Require at least four Core Decision Facts 38 / 200 19%

Shows the subset with enough stated evidence for a more informed first comparison.

Require a remote-listed arrangement 51 / 200 26%

Counts roles explicitly classified as worldwide remote, region-restricted remote or remote with restrictions still unclear.

Stay around the same seniority band 156 / 200 78%

Includes roles whose seniority is genuinely unspecified rather than assuming they belong to another level.

Keep the same employment type 111 / 116 96%

Uses only roles with a stated employment type.

These are counterfactual filters over a bounded sample of current HPJ inventory in the same broad occupation family. They show how visible choice changes when one evidence-based constraint is applied; they do not tell you which constraint you should choose or predict hiring outcomes. The calculation uses the 200 most recent current roles from 3799 visible roles in this broad family.

Salary transparency context

Is pay disclosure typical for this kind of role?

This listing does not state usable structured compensation. About 17% of the bounded current role sample does.

This listingUsable pay not stated

Compensation counts only when amount, ISO currency and supported pay period are all known.

Current same-role sample17%

Pay disclosure is uncommon in the current role sample.

Current employer pattern0%

This employer’s current visible listings disclose pay materially less often than the current same-role sample.

This compares salary-disclosure behavior in current visible listings. It does not compare raw salary amounts across currencies, infer undisclosed pay as zero, or rate employer quality.

Private offer & negotiation lab

Turn an offer into evidence, not guesswork

Enter an annual base offer and, if you want, your own target. HPJ compares only within one explicit currency and never chooses a target for you.

Advertised annualized payNot usable / not disclosedListing evidence only.
Current comparable medianUSD 107,50020 current sampled roles
Current upper quartileUSD 188,868Current HPJ inventory context, not a salary recommendation.

Negotiation evidence available: current same-currency market context, strong decision evidence.

Enter an annual base offer to compare it with explicit same-currency evidence. HPJ will not suggest a target for you.

Review the full package · 10 terms

Mark what is confirmed, what needs clarification and what you want to prioritize. These choices and notes stay in this browser.

Base payVerify

The approved base-pay range is not established in the listing.

Bonus / commissionVerify

Variable compensation is mentioned; verify amount, formula, target and eligibility.

Equity / long-term incentivesVerify

Equity or long-term incentive language is mentioned; verify grant type, vesting and valuation basis.

Retirement / pensionVerify

Retirement or pension benefits are mentioned; verify employer contribution and vesting.

Health benefitsMentioned

Health-benefit language is mentioned; verify coverage, dependants and employee cost.

Paid leaveMentioned

Paid-leave language is mentioned; verify the exact entitlement and carry-over rules.

Work arrangementKnown

A work-arrangement signal is available; verify schedule details before relying on it.

RelocationVerify

Relocation support not established

Visa / work authorizationVerify

Sponsorship not established

Review timingVerify

A review cycle is mentioned; verify timing and whether compensation can change at that review.

Questions worth taking into the offer conversation

  • What is the approved base-pay range for this role?
  • Is there a bonus, commission or other variable-pay component, and how is it calculated?
  • Does the package include equity or another long-term incentive, and what are the vesting terms?
  • What retirement or pension contribution does the employer provide?
  • If relocation is relevant, what expenses, timing and repayment conditions are covered?
  • What exact sponsorship or work-authorization conditions apply to this role?
  • When is the first performance and compensation review after joining?
  • What is the approved compensation range, and what portion is guaranteed base pay rather than variable compensation?

Occupation intelligence

What broader career references connect to this role?

HPJ uses broad comparison families for current-market analysis. External taxonomy results are reference candidates for that broad family, not a declaration that this vacancy has been authoritatively classified into a specific occupation.

HPJ comparison familySales roles
Adjacent families worth exploringCustomer success & support roles · Marketing roles

Career reference research

Skills worth investigating

Official occupational context, paired with exact phrases visible in this vacancy. It is not a skills test or an applicant-fit score.

ESCO · European occupation

commercial sales representative

Usually essential in this ESCO occupation
  • have computer literacy
  • apply technical communication skills
  • produce sales reports
  • ensure compliance with legal requirements
  • prospect new regional contracts
  • sales strategies
  • customer relationship management
Context-dependent ESCO skills
  • household products
  • clothing and footwear products
  • solar products
  • hardware industry
  • office equipment

O*NET · U.S. occupation

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

O*NET occupation skills
  • Persuasion
  • Speaking
  • Active Listening
  • Negotiation
  • Social Perceptiveness
  • Reading Comprehension
  • Service Orientation
  • CoordinationPhrase in listing
Build my private skill preparation brief Your evidence · Practice · Interview questions

Plan how you might demonstrate or investigate occupational skills. These are broad-family reference examples, not confirmed vacancy requirements. Nothing you enter is sent to High Paid Job.

have computer literacyESCO · Essential · Listing mention unknown
apply technical communication skillsESCO · Essential · Listing mention unknown
produce sales reportsESCO · Essential · Listing mention unknown
ensure compliance with legal requirementsESCO · Essential · Listing mention unknown
prospect new regional contractsESCO · Essential · Listing mention unknown
sales strategiesESCO · Essential · Listing mention unknown
customer relationship managementESCO · Essential · Listing mention unknown
household productsESCO · Optional · Listing mention unknown
clothing and footwear productsESCO · Optional · Listing mention unknown
solar productsESCO · Optional · Listing mention unknown
hardware industryESCO · Optional · Listing mention unknown
office equipmentESCO · Optional · Listing mention unknown
PersuasionO*NET · Skills · Listing mention unknown
SpeakingO*NET · Skills · Listing mention unknown
Active ListeningO*NET · Skills · Listing mention unknown
NegotiationO*NET · Skills · Listing mention unknown
Social PerceptivenessO*NET · Skills · Listing mention unknown
Reading ComprehensionO*NET · Skills · Listing mention unknown
Service OrientationO*NET · Skills · Listing mention unknown
CoordinationO*NET · Skills · Exact phrase in listing

Private to this browser. Up to 20 reference skills; not a qualification assessment or hiring prediction.

Useful next question: Which of these occupational reference skills does the hiring manager actually expect for this specific role, and what evidence would demonstrate them?

These skills belong to one reference occupation selected for HPJ’s broad career family, not a verified classification of this vacancy. Text overlap only means a phrase appears in the available listing text; it does not establish an employer requirement, your proficiency, or a qualification gap. A missing mention is unknown, not a deficit.

Adjacent current roles to investigate

Adjacent-family roles are exploration prompts from current HPJ inventory. They are not inferred qualification matches and they do not imply a promotion path.

Career move map

What sits one step away?

This listing is currently read as Senior / lead. Nearby roles one visible seniority step away can help you judge whether to widen the search, stretch upward or compare the responsibilities more carefully.

Broader-entry direction

Stretch direction

These are live roles one visible seniority step away in the same broad occupation family. They can reveal nearby options, but they are not a guaranteed promotion path and do not account for your personal experience.

Skill bridge

What does this role connect to?

Cybersecurity is one of the signals this listing shares with skills appearing often across current Sales roles opportunities.

Skills named in this listing

CybersecurityStakeholder ManagementTerraform

Shared with the current career sample

  • Cybersecurity Seen in 6 sampled listings

Additional signals in this listing: Stakeholder Management · Terraform

Application edge

  • If these skills match your background, prepare one concrete example that shows how you used Cybersecurity, Stakeholder Management, and Terraform rather than relying on a keyword-only claim.

If the named skills are genuinely transferable in your own experience, the occupation map also points to adjacent current families worth researching: Customer success & support roles and Marketing roles. This is exploration context, not a qualification match.

Skill signals come from explicit text mentions. A mention is not automatically a requirement, and absence from the current top-skill list does not make a skill rare or unimportant. The current career comparison draws on 120 sampled listings; 73 contain a recognized skill signal.

Application Decision Lab

Turn the listing into a preparation plan

Separate what the listing actually states from what you still need to prepare or verify. Your selections and short notes stay in this browser and are never submitted to High Paid Job.

Listing mention

Cybersecurity

This skill or technology is explicitly mentioned in the available listing text. A mention is not automatically a mandatory requirement; prepare a concrete example only if it is relevant to your experience.

Listing mention

Stakeholder Management

This skill or technology is explicitly mentioned in the available listing text. A mention is not automatically a mandatory requirement; prepare a concrete example only if it is relevant to your experience.

Listing mention

Terraform

This skill or technology is explicitly mentioned in the available listing text. A mention is not automatically a mandatory requirement; prepare a concrete example only if it is relevant to your experience.

Questions worth resolving before you rely on the opportunity

  • Compensation: What is the approved compensation range, and what portion is guaranteed base pay rather than variable compensation?
  • Work authorization / sponsorship: If sponsorship or work authorization matters to you, what exact immigration or employer-sponsorship conditions apply to this role?
  • Application process: What interview, assessment, portfolio, reference or screening stages are part of the hiring process?

Decision analysis

What the listing really tells you

Limited decision context

The headline alone does not tell the whole story for Technical Account Manager at Megaport. The clearest decision context comes from the location rules are clear enough to judge and the visible application effort can be estimated.

The location rules are clear enough to judge

The work-location pattern is “Highly location-flexible”, with Remote Freedom at 96/100.

The visible application effort can be estimated

Application path not classified · 1 optional step. The external application may contain additional steps that are not visible from the listing itself.

How this analysis is assembled

This read combines the structured details currently available for pay, flexibility, qualifications, mobility, application effort and source continuity. Missing facts are left open for you to verify.

Analysis evidence coverage

How much analysis can the current evidence support?

35%Limited analysis evidence coverage
35%
Current-sample pay positionInsufficient comparable salary sample

Comparable salary data is not available for this job yet.

Remote Freedom evidence96 / 100

Measures observable location flexibility and explicit restrictions; it does not determine whether remote work is personally desirable.

Salary evidence qualityNo usable disclosed salary evidence

Missing compensation is not treated as negative evidence; this dimension simply remains unavailable.

Listing freshnessAging listing

The listing was posted about 37 days ago. Verify that it is still accepting applications.

Source provenance evidenceSource evidence unavailable

There is not enough source history yet to describe how well this listing can be traced across current feeds.

There is no universal opportunity score because pay, flexibility and access matter differently to different people. Compare Jobs lets you weight the evidence around your own priorities.

Decision checklist

What is supported, uncertain or worth checking?

This checklist separates supported strengths, visible cautions and missing evidence. It is not an overall recommendation or guarantee that the job is suitable for you.

Supported strengths

  • The available work-location evidence indicates strong location flexibility.

Visible cautions

  • The listing was posted about 37 days ago. Verify that it is still accepting applications.

Still unknown

  • There is not enough comparable salary evidence to establish this job’s current pay position.
  • Visa sponsorship is not established by the available listing data.
  • Current source provenance is insufficient for a stronger traceability assessment.
  • The directness of the application route is not established.

Qualifications & access

What qualifications are explicitly stated?

Entry-barrier evidence limited

EducationEducation requirement not established
Required experience evidenceExperience requirement not established
Explicit required barriers0
Explicit access signals0

Qualification signals come from explicit listing wording. Anything not mentioned remains unknown, so silence is never treated as proof that a degree, experience, licence or other requirement is unnecessary.

Pay vs. barriers

Opportunity Efficiency not assessed

The current pay position is not reliable enough to weigh compensation against the stated barriers.

Evidence gaps that could change this interpretation
  • Current comparable pay position is unavailable.
  • Education requirement is not established.
  • Required prior-experience level is not established.

This section weighs pay context against clearly stated barriers without collapsing unlike requirements into one universal score. Degree, experience, licensing, clearance and location limits remain separate, and missing qualification details stay unknown.

Beyond the headline

Not enough evidence for a hidden-value finding

Potential hidden value appears only when several distinct non-pay advantages are actually supported. Missing requirements or benefits are never counted as positives.

Strong location flexibility

The observable Remote Freedom evidence is strong and contains few explicit restriction signals.

Hidden Value is an experimental evidence summary, not an investment-style score or guarantee of employability. It only uses explicit current listing evidence and does not infer that an unmentioned qualification is unnecessary.

Compensation intelligence

How competitive is this pay?

No High Pay Score yet

Comparable salary data is not available for this job yet.

Why this analysis?

  • Comparable salary data is not available for this job yet.
  • Salary confidence: Not available. No disclosed salary can currently be normalized for comparison. Missing compensation is not treated as low-quality salary evidence.
  • Range quality: No disclosed range.

Employer compensation communication

Pay transparency at Megaport

Limited current pay transparency

This score uses the employer’s current visible listings and combines how often pay is disclosed with how useful those ranges are. Bonus, equity and benefit mentions are shown separately and do not raise the score.

0/100
0%
Salary disclosure0% · 0 of 3 sampled listings
Range qualityNo disclosed salary ranges
Bonus wording0 current listings
Equity wording0 current listings
Benefits wording1 current listings
Evidence strengthLimited

This pattern comes from the employer’s current visible vacancies. It describes hiring and pay transparency in those listings, not employee satisfaction or a permanent judgement of the employer.

Current employer intelligence

Megaport — current opportunity snapshot

Current opportunities visible3
Salary disclosure0%
Remote-policy evidence coverage100% · 3 of 3 sampled listings
Remote share of known arrangements33%
Worldwide-remote share33%
Known hiring countries2
Sponsorship evidence coverage0% · 0 of 3 sampled listings
Explicit sponsorship outcomes0 confirmed · 0 possible · 0 unavailable
Pattern sample3 of 3 · 100% coverage
Current role-family breadth1
Stated closing-date coverage33%
Relocation evidence coverage0% · 0 explicitly offered
Posted within 7 days67% of listings with a known posting date

Employer Evidence Profile

How often this employer’s current visible sampled vacancies state decision-critical information. These percentages describe evidence coverage, not employer quality.

Compensation0% of sampled current listings

Current sampled listings with advertised compensation evidence.

Work arrangement100% of sampled current listings

Current sampled listings whose work arrangement is clearer than unknown.

Location67% of sampled current listings

Current sampled listings with a supported country signal.

Application timing33% of sampled current listings

Current sampled listings with an explicit closing time.

Posting date100% of sampled current listings

Current sampled listings with a usable posting date.

Sponsorship0% of sampled current listings

Current sampled listings that explicitly indicate confirmed, possible or unavailable sponsorship evidence.

Relocation0% of sampled current listings

Current sampled listings with an explicit relocation signal.

Low coverage means the current visible listings state the information less often. It does not prove that the employer lacks the policy, benefit or support.

Common current occupation families: Sales (2)

Visible seniority mix: Senior / lead (2)

Current employment-type mix: Full time (3)

Most visible hiring countries in this sample: United Kingdom (1) · France (1)

Other current roles from this employer

These are other current vacancies visible from the same employer, not endorsements or evidence of future hiring plans.

There are not yet five current disclosed salaries in one currency, so an employer pay median would be too thin to be useful.

Questions worth asking this employer

  • What compensation range applies to this role, and which parts of total compensation are fixed versus variable?
  • If work authorization matters to you, what sponsorship policy applies to this specific role and location?
  • If a move is required, is relocation assistance available for this position?
  • What is the expected application and interview timeline if the listing does not state a closing date?

These questions are prompted by missing or thin evidence in the employer’s current visible vacancies. Missing evidence is not treated as a negative judgement.

This employer snapshot uses the employer’s current visible listings. Remote and sponsorship rates use only vacancies with explicit evidence, while missing information stays unknown. Salary medians are shown separately by currency and need at least five disclosed salaries. Zero confirmed sponsorship means none was explicitly found in this sample, not that sponsorship is unavailable.

This snapshot describes the employer’s current visible vacancies—things such as pay disclosure and work arrangement. It is not an employee-satisfaction or hiring-quality rating, and different currencies stay separate.

Work-location intelligence

Remote Freedom

96/100

Highly location-flexible

96%

Why this score?

  • The source describes the role as open worldwide or globally.

Flexibility signals detected

  • Worldwide or global remote eligibility is explicitly indicated.

Remote Freedom measures observable location flexibility only. Unknown work-location information remains unscored. Timezone wording is penalized only when it appears restrictive; general collaboration across time zones is not treated as a restriction. A score does not guarantee legal work eligibility, payroll availability or visa sponsorship.

International applicant intelligence

Visa & relocation signals

Sponsorship status is shown only when the listing provides clear enough wording. Employer history or headquarters location is not used to guess an answer.

Visa sponsorshipSponsorship not established

The available listing details do not contain a clear enough sponsorship statement.

RelocationRelocation support not established

The available listing details do not contain a clear enough relocation statement.

Tradeoff check

What’s the catch?

No obvious trade-off appears in the available job details. That does not mean the role has no drawbacks, so the original listing and employment terms are still worth reading carefully.

Application-path intelligence

What can we see about the application process?

Application path not classified

The available provenance is not specific enough to characterize how direct the application route is.

No additional required application step is clear in the available listing text. This does not mean the external application is one-click or friction-free.

Explicitly optional or non-mandatory steps

  • Account or candidate-profile creation is explicitly described as optional or not required.

Application effort is estimated from visible listing and source details. Optional steps are kept separate from mandatory ones, and the external form may contain additional requirements that are not visible here.

Application safety context

Application safety check

Limited application-safety evidence

There is not enough observable application-safety evidence to make a stronger statement. Missing evidence is not treated as a negative signal, and source traceability is evaluated separately.

Evidence checked: Listing wording

Before you share money or sensitive information
  • Confirm the vacancy on the employer’s official careers site when practical, especially if a recruiter contacts you outside the listed application path.
  • Check that recruiter email domains and application destinations are consistent with the employer or an identifiable recruiting provider.
  • Do not pay application, processing, training or equipment fees merely to be considered for a job.
  • Do not send cryptocurrency, gift cards, online-banking credentials or PINs as part of an application.
  • Treat unusually fast offers or interviews conducted only through informal messaging channels as reasons to verify the employer independently.

This is a limited safety screen, not employer verification and not a fraud determination. Never send money, cryptocurrency, passwords or sensitive banking credentials merely because a listing appears on a job platform.

Original listing details

The section below comes from the listing source. The decision sections above use the job’s structured pay, location, qualification, mobility and application details to give you additional context.

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

We are seeking an experienced and customer-obsessed Technical Account Manager (TAM) to join our global team. In this role, you will act as a strategic technical advisor to a set of key enterprise customers and partners, ensuring their success with Megaport's services. This is a post-sales overlay role, focused on customer support and enablement, technical relationship management, and long-term value delivery.As part of the Premium Support business function, you'll manage and support customers who have adopted our premium tier service offering. You'll be the primary point of contact for these customers, providing a high-touch experience that includes:
  • Delivering enhanced support during incident response, assisting with prioritisation and escalations with internal teams and coordination with third-party/cloud providers.
  • Proactive engagement offering technical consulting and advisory services, conducting regular network performance reviews, and guiding customers on current and future use of Megaport's services.
This role also has a significant focus on enabling System Integrators (SIs) and Value-Added Resellers (VARs). You'll collaborate closely with network and cybersecurity integrators and ecosystem vendors to drive adoption of Megaport's platform and services through third-party channels.

What You’ll Be Doing

    Premium Support

  • Serve as the primary technical advocate for a select group of strategic enterprise customers under the Premium Support offering.

  • Guide customers through complex deployments, performance optimisation, and ongoing architectural evolution.

  • Deliver regular technical health checks, roadmap sessions, and executive business reviews.

  • Act as a liaison between the customer and internal Megaport teams (product, support, sales, and engineering).

  • Monitor account health and usage to identify growth and retention opportunities.

  • Contribute to the evolution of the Premium Support offering and TAM delivery model globally.

  • Partner Enablement (SIs & VARs)

  • Identify and engage with high-potential network and cybersecurity System Integrators, Value-Added Resellers, and aligned MSPs within your region.

  • Develop enablement plans for partner sales, pre-sales, and solution architects to position Megaport solutions effectively.

  • Serve as a trusted advisor in guiding network design, integration strategies, and multicloud architecture best practices.

  • Create and deliver partner-facing technical content, playbooks, and workshops to demonstrate Megaport’s value proposition.

  • Collaborate with SIs and VARs to support co-selling opportunities.

  • Keep partners up to date with the latest Megaport service offerings and solution capabilities.

  • Establish and track key performance indicators (KPIs) to measure the success of the partner engagement initiatives.

What We're Looking For

  • 5+ years in a customer-facing technical role (TAM, Solutions Architect, Pre/Post Sales Engineer, or similar).
  • Deep understanding of enterprise networking, cloud connectivity, SD-WAN, and related infrastructure services.
  • Previous experience working in or supporting System Integrators, VARs, vendors, and indirect partner ecosystems is highly desired.
  • Strong presentation skills and delivery of product demonstrations.
  • Comfortable leading conversations from executive briefings to technical deep dives across engineering, sales, and operations teams.
  • Experience in designing or deploying cloud/virtualisation networking solutions in enterprise customer environments is required.
  • Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies.
  • Excellent project coordination, prioritisation, and stakeholder management skills.
  • Familiarity with Lv1-3 support desk processes and managed service environments.
  • Hands-on experience with IaC practices, Terraform, and API integrations is a plus.
  • Self-starter with a collaborative mindset and ability to thrive in a fast-paced, global environment.

What We Offer

  • Flexible working environment – a remote-first culture with coworking options available.
  • Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program.
  • Health and wellness support – through a wellness allowance and employee wellbeing initiatives.
  • Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
  • Creative, modern workspaces – designed to inspire when you're not working remotely
  • Motivated, inclusive team – work alongside industry experts and fresh talent
  • Recognition programs – celebrate achievements with our Legend and Kudos awards
If you have any questions, please reach out to Megaport's Talent Acquisition Team at NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence.Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

Originally posted on Himalayas