Job intelligence
Named Technical Support Engineer
Roboflow
Executive opportunity brief
The decision in one screen
A compact evidence-first read of compensation, flexibility, mobility and what still needs verification. No universal quality score is used.
Fast read
Opportunity DNA
There is a useful advantage here: pay compares strongly with similar current roles. Still, location rules could change the fit could change the fit.
Around the 92th percentile within 13 comparable USD salary observations.
Geographic eligibility is restricted to a country or region.
One or more material qualification requirements are stated and may narrow the realistic applicant pool.
Sponsorship and relocation support are not clear from the current listing.
Part of the application route can be assessed, but the full external process may contain additional steps.
At least one recent enabled source can still renew this vacancy.
This fingerprint summarizes what is clear, constrained or still unanswered in the current listing. It is a reading aid, not an overall job score.
Decision evidence check
4 of 5 core facts stated
This checks whether the listing states the facts that commonly change an employment decision. It measures disclosure completeness, not whether the opportunity is good or bad.
Facts already stated
- Compensation
- Work arrangement
- Location eligibility
- Employment type
What to verify next
- Application closing time: Is there a firm application deadline, a rolling review window or no stated closing date?
Unknown information is never converted into a negative score. The questions above exist to prevent missing evidence from being mistaken for a favorable term.
Decision levers
What could make or break the fit?
Reasons to look closer
- Pay compares strongly with similar current roles: The annualized midpoint is around the 92th percentile among 13 comparable USD salary observations.
Trade-offs to weigh
- Location rules could change the fit: Geographic eligibility is restricted to a country or region.
- The experience requirement raises the entry bar: The listing appears to require at least about 7 years of experience.
Questions worth asking before you invest more time
- Confirm whether a degree is actually required, preferred, or replaceable with equivalent experience.
- Ask whether visa sponsorship is available before investing significant time in the application.
These questions come from details the listing leaves open. An unanswered point is not treated as a disadvantage.
Opportunity neighborhood
Keep your options open
These live roles sit close enough to this opportunity to make useful comparison points. Look across several employers before deciding what pay, flexibility or access trade-offs you are willing to accept.
Technical Support Specialist (Night Shift)
Nextiva · Ukraine
Why it is nearby: Same seniority band · Similar work arrangement · Same employment type
Different angle: Different country
Strategic Customer Success Manager - Italian Speaking
Synthesia · Europe
Why it is nearby: Same seniority band · Similar work arrangement · Same employment type
Customer Success Manager
SOCi · Canada
Why it is nearby: Same seniority band · Similar work arrangement · Same employment type
Different angle: Different country
Team Lead Customer Success - Southern Europe
Constructor · Remote - EMEA
Why it is nearby: Same seniority band · Similar work arrangement · Same employment type
This neighborhood is drawn from current inventory in the same broad occupation. Similarity is based on explicit listing facts; missing details do not count against a job.
Role market context
How much current choice is visible around this kind of work?
This compares the vacancy with current High Paid Job inventory in the broad Customer success & support roles family. It describes visible choice and disclosure, not future demand or career quality.
200 most recent current roles sampled for the disclosure measures below.
Distinct employers in the bounded current sample, not an estimate of all employers hiring in the market.
Current sampled roles stating at least four of the five Core Decision Facts.
Requires a numeric amount, explicit ISO currency and supported pay period.
Listings with explicit enough remote, hybrid or on-site evidence to classify.
Missing deadline evidence remains unknown and is not interpreted as an open-ended application window.
Currencies with explicit pay evidence in the sample: USD (59) · EUR (9) · GBP (7) · CAD (2). Raw amounts across different currencies are not compared.
This describes current visible High Paid Job inventory in the same broad occupation family. Percentages use a bounded recent sample and are not a forecast, a complete labor-market census or an employer-quality measure.
Constraint opportunity lab
What changes the size of the current opportunity pool?
Each line applies one stricter evidence-based constraint to the same bounded current role-family sample. It helps you see the trade-off in visible choice without deciding which trade-off is right for you.
Counts only affirmative or possible sponsorship evidence, or relocation explicitly offered. Unknown is not treated as no.
Only same-currency opportunities with usable annualized pay enter this comparison. Other currencies are not converted or treated as lower.
A much stricter subset: only listings with explicit worldwide-remote evidence remain.
Shows the subset with enough stated evidence for a more informed first comparison.
Requires amount, explicit ISO currency and a supported pay period. Missing pay evidence remains unknown.
Counts roles explicitly classified as worldwide remote, region-restricted remote or remote with restrictions still unclear.
Uses only roles where a country is known. Roles without country evidence are excluded from this denominator.
Includes roles whose seniority is genuinely unspecified rather than assuming they belong to another level.
These are counterfactual filters over a bounded sample of current HPJ inventory in the same broad occupation family. They show how visible choice changes when one evidence-based constraint is applied; they do not tell you which constraint you should choose or predict hiring outcomes. The calculation uses the 200 most recent current roles from 666 visible roles in this broad family.
Salary transparency context
Is pay disclosure typical for this kind of role?
This listing states usable structured compensation. About 40% of the bounded current role sample does the same.
Compensation counts only when amount, ISO currency and supported pay period are all known.
Pay disclosure is limited in the current role sample.
This employer’s current visible listings disclose pay materially more often than the current same-role sample.
This compares salary-disclosure behavior in current visible listings. It does not compare raw salary amounts across currencies, infer undisclosed pay as zero, or rate employer quality.
Private offer & negotiation lab
Turn an offer into evidence, not guesswork
Enter an annual base offer and, if you want, your own target. HPJ compares only within one explicit currency and never chooses a target for you.
Negotiation evidence available: advertised pay range, current same-currency market context, strong decision evidence.
Enter an annual base offer to compare it with explicit same-currency evidence. HPJ will not suggest a target for you.
Review the full package · 10 terms
Mark what is confirmed, what needs clarification and what you want to prioritize. These choices and notes stay in this browser.
Usable advertised compensation is available.
Variable compensation is mentioned; verify amount, formula, target and eligibility.
Equity or long-term incentive language is mentioned; verify grant type, vesting and valuation basis.
Retirement or pension benefits are mentioned; verify employer contribution and vesting.
Health-benefit language is mentioned; verify coverage, dependants and employee cost.
Paid-leave language is mentioned; verify the exact entitlement and carry-over rules.
A work-arrangement signal is available; verify schedule details before relying on it.
Relocation support not established
Sponsorship not established
A review cycle is mentioned; verify timing and whether compensation can change at that review.
Questions worth taking into the offer conversation
- What retirement or pension contribution does the employer provide?
- How much paid leave is provided and what are the carry-over or blackout rules?
- If relocation is relevant, what expenses, timing and repayment conditions are covered?
- What exact sponsorship or work-authorization conditions apply to this role?
- When is the first performance and compensation review after joining?
- Is there a firm application deadline, a rolling review window or no stated closing date?
Occupation intelligence
What broader career references connect to this role?
HPJ uses broad comparison families for current-market analysis. External taxonomy results are reference candidates for that broad family, not a declaration that this vacancy has been authoritatively classified into a specific occupation.
European occupation references
- customer service representative
- client relations manager
- train attendant
- railway passenger service agent
- customer contact centre information clerk
This service uses the ESCO classification of the European Commission.
Adjacent current roles to investigate
Senior Manager, Enterprise Sales
BetterHelp · USA
same stated country · same seniority band · same employment typeEnterprise Account Executive, Federal Financials
Databricks · USA
same stated country · same employment type · similar work-arrangement evidenceEnterprise Account Executive, Healthcare
Databricks · USA
same stated country · same employment type · similar work-arrangement evidenceAdjacent-family roles are exploration prompts from current HPJ inventory. They are not inferred qualification matches and they do not imply a promotion path.
Career move map
What sits one step away?
This listing is currently read as Senior / lead. Nearby roles one visible seniority step away can help you judge whether to widen the search, stretch upward or compare the responsibilities more carefully.
Broader-entry direction
Client Success Manager
New Perspective · Remote — Worldwide
USD 70,000–80,000 / year Similar work arrangement · Same employment type · Recently posted Advertised midpoint is about 57% lowerCustomer Success Manager (Sales - APAC)
Classe365 · Remote — Worldwide
Similar work arrangement · Same employment type · Recently postedStretch direction
Sr. Customer Success Manager
Help Scout · USA
USD 139,000–160,000 / year Same country · Similar work arrangement · Same employment type Advertised midpoint is about 15% lowerCustomer Success Manager
WorkWave · USA
USD 90,000–100,000 / year Same country · Similar work arrangement · Same employment type Advertised midpoint is about 46% lowerThese are live roles one visible seniority step away in the same broad occupation family. They can reveal nearby options, but they are not a guaranteed promotion path and do not account for your personal experience.
Skill bridge
What does this role connect to?
Linux is one of the signals this listing shares with skills appearing often across current Customer success & support roles opportunities.
Skills named in this listing
Shared with the current career sample
- Linux Seen in 8 sampled listings
- Machine Learning Seen in 5 sampled listings
- Python Seen in 5 sampled listings
Combinations also appearing together
- Linux + Python appeared together in 3 sampled listings
Application edge
- If these skills match your background, prepare one concrete example that shows how you used Linux, Machine Learning, and Python rather than relying on a keyword-only claim.
- The listing states about 7 years of required experience. Check that the dates and scope in your application make that experience easy to verify.
If the named skills are genuinely transferable in your own experience, the occupation map also points to adjacent current families worth researching: Sales roles and Operations & program roles. This is exploration context, not a qualification match.
Skill signals come from explicit text mentions. A mention is not automatically a requirement, and absence from the current top-skill list does not make a skill rare or unimportant. The current career comparison draws on 120 sampled listings; 74 contain a recognized skill signal.
Application Decision Lab
Turn the listing into a preparation plan
Separate what the listing actually states from what you still need to prepare or verify. Your selections and short notes stay in this browser and are never submitted to High Paid Job.
At least about 7 years of experience required
The available wording contains an explicit minimum/required years-of-experience signal. Preferred years are tracked separately and never promoted into the required minimum.
Non-standard schedule requirement stated
The available wording indicates night, weekend, rotating-shift or on-call work.
Linux
This skill or technology is explicitly mentioned in the available listing text. A mention is not automatically a mandatory requirement; prepare a concrete example only if it is relevant to your experience.
Machine Learning
This skill or technology is explicitly mentioned in the available listing text. A mention is not automatically a mandatory requirement; prepare a concrete example only if it is relevant to your experience.
Python
This skill or technology is explicitly mentioned in the available listing text. A mention is not automatically a mandatory requirement; prepare a concrete example only if it is relevant to your experience.
Questions worth resolving before you rely on the opportunity
- Application closing time: Is there a firm application deadline, a rolling review window or no stated closing date?
- Work authorization / sponsorship: If sponsorship or work authorization matters to you, what exact immigration or employer-sponsorship conditions apply to this role?
- Application process: What interview, assessment, portfolio, reference or screening stages are part of the hiring process?
Decision analysis
What the listing really tells you
Named Technical Support Engineer at Roboflow becomes easier to judge once the advertised pay can be placed in context, the location rules are clear enough to judge, and qualifications reveal more than the job title alone are viewed together. Here is the current read from the information available.
The advertised pay can be placed in context
The annualized midpoint sits near the 92th percentile within 13 comparable USD salary observations. Treat that as current advertised-pay context rather than a forecast of take-home or total compensation.
The location rules are clear enough to judge
Location flexibility can be assessed here: Remote with some uncertainty or restrictions, with a Remote Freedom reading of 62/100. The most important location constraint is geographic eligibility is restricted to a country or region..
Qualifications reveal more than the job title alone
At least about 7 years of experience required · 2 additional stated barriers. Only requirements actually stated in the listing are counted; anything left unsaid remains unresolved.
The visible application effort can be estimated
Provider-mediated application path. The external application may contain additional steps that are not visible from the listing itself.
The listing can be traced to a current source
1 recent enabled source can currently renew this vacancy across 1 source classes. That improves traceability, although it does not verify the employer itself.
How this analysis is assembled
The brief pulls together the parts of the vacancy that can be compared reliably today. Gaps in the listing remain visible instead of being filled with assumptions.
Analysis evidence coverage
How much analysis can the current evidence support?
Uses the explainable High Pay Score within the job’s current occupation/seniority/currency comparison sample.
Measures observable location flexibility and explicit restrictions; it does not determine whether remote work is personally desirable.
The configured source supplied structured salary fields, a usable currency and a focused comparison value.
The listing was posted about 1 days ago.
At least one enabled source recently observed the vacancy. The source chain is traceable, but this is not independent employer verification.
There is no universal opportunity score because pay, flexibility and access matter differently to different people. Compare Jobs lets you weight the evidence around your own priorities.
Decision checklist
What is supported, uncertain or worth checking?
This checklist separates supported strengths, visible cautions and missing evidence. It is not an overall recommendation or guarantee that the job is suitable for you.
Supported strengths
- Advertised pay is above much of the current comparable disclosed-salary sample.
Visible cautions
- Geographic eligibility is restricted to a country or region.
- Some compensation may be variable or performance-based. Confirm the guaranteed base amount before comparing headline pay.
- The role may involve non-standard hours or on-call work.
- At least about 7 years of experience required
- Non-standard schedule requirement stated
Still unknown
- Visa sponsorship is not established by the available listing data.
Pay vs. barriers
Strong pay with stated barriers to weigh
Pay compares strongly, but qualification or location constraints are also visible. Higher pay does not erase those practical requirements.
Comparable disclosed-pay evidence places this job at about 92 / 100 within its current occupation/seniority sample.
2 explicit required barriers are visible in the available wording.
The listing states at least about 7 years of required experience.
1 explicit Remote Freedom restriction signal is present and is shown separately from qualification requirements.
- Education requirement is not established.
This section weighs pay context against clearly stated barriers without collapsing unlike requirements into one universal score. Degree, experience, licensing, clearance and location limits remain separate, and missing qualification details stay unknown.
Beyond the headline
Not enough evidence for a hidden-value finding
Potential hidden value appears only when several distinct non-pay advantages are actually supported. Missing requirements or benefits are never counted as positives.
The annualized salary midpoint is at or above about 92% of the current comparable disclosed-salary sample.
Still check: At least about 7 years of experience required · Non-standard schedule requirement stated · The current application path is provider-mediated rather than directly classified as an employer-authorized or official route.
Hidden Value is an experimental evidence summary, not an investment-style score or guarantee of employability. It only uses explicit current listing evidence and does not infer that an unmentioned qualification is unnecessary.
Explainable opportunity highlight
Why this opportunity stands out
These are supported signals from the current listing and comparison sample—not a guarantee that this is the best job for you.
Its annualized salary midpoint is at or above about 92% of the current comparable disclosed-salary sample.
The source provides structured salary information with a comparatively focused range, improving the usefulness of pay comparisons.
The listing was posted about 1 days ago.
Compensation intelligence
How competitive is this pay?
Exceptional pay in current sample
The annualized midpoint is above the 75th percentile boundary of the current comparable sample.
The highlighted band is the middle 50% of the current comparable sample after the outlier guard. The dark marker is this job’s annualized salary midpoint.
Why this analysis?
- The comparison sample is still limited, so treat this as an early directional pay signal.
- Salary confidence: High. The configured source supplied structured salary fields, a usable currency and a focused comparison value.
- Range quality: Focused salary range.
Employer compensation communication
Pay transparency at Roboflow
Very strong current pay transparency
This score uses the employer’s current visible listings and combines how often pay is disclosed with how useful those ranges are. Bonus, equity and benefit mentions are shown separately and do not raise the score.
This pattern comes from the employer’s current visible vacancies. It describes hiring and pay transparency in those listings, not employee satisfaction or a permanent judgement of the employer.
Current employer intelligence
Roboflow — current opportunity snapshot
Employer Evidence Profile
How often this employer’s current visible sampled vacancies state decision-critical information. These percentages describe evidence coverage, not employer quality.
Current sampled listings with advertised compensation evidence.
Current sampled listings whose work arrangement is clearer than unknown.
Current sampled listings with a supported country signal.
Current sampled listings with an explicit closing time.
Current sampled listings with a usable posting date.
Current sampled listings that explicitly indicate confirmed, possible or unavailable sponsorship evidence.
Current sampled listings with an explicit relocation signal.
Low coverage means the current visible listings state the information less often. It does not prove that the employer lacks the policy, benefit or support.
Common current occupation families: Sales (3) · Customer success (2) · People Hr (1)
Visible seniority mix: Senior / lead (5) · Leadership (3)
Current employment-type mix: Full time (14)
Most visible hiring countries in this sample: United States (14)
Other current roles from this employer
Technical Recruiter
USA
Senior / lead · Region-restricted remoteUSD 110,000–225,000 / yearSecurity Engineer
Europe, USA
Senior / lead · Region-restricted remoteUSD 165,000–200,000 / yearForward Deployed Engineer
USA
Seniority not clearly specified · Region-restricted remoteUSD 180,000–250,000 / yearResearch Scientist
USA
Seniority not clearly specified · Region-restricted remoteUSD 168,000–255,000 / yearThese are other current vacancies visible from the same employer, not endorsements or evidence of future hiring plans.
Current disclosed salary medians by currency
- USD 180,000 median · 13 disclosed salaries
Questions worth asking this employer
- If work authorization matters to you, what sponsorship policy applies to this specific role and location?
- If a move is required, is relocation assistance available for this position?
- What is the expected application and interview timeline if the listing does not state a closing date?
These questions are prompted by missing or thin evidence in the employer’s current visible vacancies. Missing evidence is not treated as a negative judgement.
This employer snapshot uses the employer’s current visible listings. Remote and sponsorship rates use only vacancies with explicit evidence, while missing information stays unknown. Salary medians are shown separately by currency and need at least five disclosed salaries. Zero confirmed sponsorship means none was explicitly found in this sample, not that sponsorship is unavailable.
This snapshot describes the employer’s current visible vacancies—things such as pay disclosure and work arrangement. It is not an employee-satisfaction or hiring-quality rating, and different currencies stay separate.
Work-location intelligence
Remote Freedom
Remote with some uncertainty or restrictions
Why this score?
- The role is remote but the source identifies a country or regional restriction.
Location restrictions detected
- Geographic eligibility is restricted to a country or region.
Remote Freedom measures observable location flexibility only. Unknown work-location information remains unscored. Timezone wording is penalized only when it appears restrictive; general collaboration across time zones is not treated as a restriction. A score does not guarantee legal work eligibility, payroll availability or visa sponsorship.
International applicant intelligence
Visa & relocation signals
Sponsorship status is shown only when the listing provides clear enough wording. Employer history or headquarters location is not used to guess an answer.
The available listing details do not contain a clear enough sponsorship statement.
The available listing details do not contain a clear enough relocation statement.
Tradeoff check
What’s the catch?
These are visible conditions worth checking before treating the headline compensation as the whole story:
- Some compensation may be variable or performance-based. Confirm the guaranteed base amount before comparing headline pay.
- The role may involve non-standard hours or on-call work.
- The listing appears to require substantial prior experience.
- This is remote work with a geographic restriction, not a worldwide-remote vacancy.
Current alternatives
Better-paying alternatives
These current roles show a materially higher annualized salary midpoint in the same broad occupation and currency. Similar seniority, country, work arrangement, employment type and recency are preferred where possible; higher pay alone does not make an alternative a better fit.
Staff Customer Success Manager, Majors (Financial Services)
Chainguard · USA
USD 200,000–200,000 / year Region-restricted remoteWhy comparable: Same seniority band · Same country · Similar work-location arrangement
Sr. Customer Success Engineer
Veeam Software · USA
USD 103,200–264,300 / year Region-restricted remoteWhy comparable: Same seniority band · Same country · Similar work-location arrangement
Check: The alternative has a broad advertised salary range.
Senior Manager, Specialist Enterprise Customer Success
Veeam Software · Remote — Worldwide
USD 164,800–305,900 / year Worldwide remoteWhy comparable: Same seniority band · Similar work-location arrangement · Same employment type
Alternatives are drawn from the current inventory rather than presented as application recommendations. A pay difference needs to be meaningful—about 3% or more at the midpoint—and different currencies are not compared.
Application-path intelligence
What can we see about the application process?
Provider-mediated application path
The current application path comes through a publisher or aggregator. The destination may still lead to an employer-authorized hiring system, but that is not clear enough to assume.
Current destination: jobicy.com · HTTPS
No additional required application step is clear in the available listing text. This does not mean the external application is one-click or friction-free.
Application effort is estimated from visible listing and source details. Optional steps are kept separate from mandatory ones, and the external form may contain additional requirements that are not visible here.
Application safety context
Application safety check
Basic application-safety context available
The current application destination has a basic transport-safety signal such as HTTPS. This does not verify the employer, vacancy, recruiter or application process.
Evidence checked: Source provenance · Application destination · Listing wording
Observable transport-safety signals
- The available application destination uses HTTPS.
Before you share money or sensitive information
- Confirm the vacancy on the employer’s official careers site when practical, especially if a recruiter contacts you outside the listed application path.
- Check that recruiter email domains and application destinations are consistent with the employer or an identifiable recruiting provider.
- Do not pay application, processing, training or equipment fees merely to be considered for a job.
- Do not send cryptocurrency, gift cards, online-banking credentials or PINs as part of an application.
- Treat unusually fast offers or interviews conducted only through informal messaging channels as reasons to verify the employer independently.
This is a limited safety screen, not employer verification and not a fraud determination. Never send money, cryptocurrency, passwords or sensitive banking credentials merely because a listing appears on a job platform.
Original listing details
The section below comes from the listing source. The decision sections above use the job’s structured pay, location, qualification, mobility and application details to give you additional context.
Who We Are
Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too.
We’re building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow’s machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety, digitizing floor plans, preserving coral reef populations, guiding drone flight, and much more.
Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors.
Roboflowers are passionate builders who value ownership, accountability, and a bias toward action. We're curious, hands-on with new tech, and prefer showing our work over talking about it. Many of us have a founder mindset and thrive in our high-autonomy environment.
Who You Are
You are a technically strong Support Engineer who thrives on becoming deeply embedded in a single strategic enterprise customer account. Rather than servicing a broad queue, you prefer owning intimate context: their workflows, edge infrastructure, data pipelines, and operational rhythms. You naturally build long-term trusted relationships, understand customer environments at a granular level, and act as the local regional representative of Roboflow’s platform.
You enjoy teaching just as much as troubleshooting. You run bitesize enablement sessions, create tailored guides and internal customer knowledge bases, and help your customer mature their computer vision operations.
When issues arise, you are calm, structured, and communicative. When things are quiet, you’re proactively improving processes, surfacing insights, and strengthening the operational fabric between Roboflow and the customer.
What You’ll Do
As the Named Support Engineer dedicated to a single enterprise customer, you will:
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Become the technical continuity for the customer’s computer vision deployment across your region.
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Build deep contextual understanding of their infrastructure, data sources, workflows, and constraints.
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Serve as the regional representative of Roboflow inside the customer’s environment—trusted advisor, technical guide, and escalation point.
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Lead bitesize enablement sessions (e.g., best practices in data, annotation, workflow, deployment).
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Maintain and evolve a shared customer knowledge base: runbooks, FAQs, architecture notes, and patterns.
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Diagnose complex issues spanning edge devices, networking, cloud pipelines, and inference performance.
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Partner closely with Product, Field Engineering, and Account Executives to relay customer insights.
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Identify latch‑lifter opportunities that expand adoption of Roboflow technologies.
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Ensure high-quality communication and expectation setting with customer stakeholders.
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Participate in Support’s on-call rotation as needed.
Technical Proficiency
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7+ years of experience with Linux and networking fundamentals (VPN, SSH, firewalls).
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Strong scripting skills in Bash and Python.
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Ability to diagnose issues across the full CV/ML pipeline: data → training → workflow → edge inference.
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Hands-on experience with Nvidia Jetson, Raspberry Pi, webcams, industrial cameras, or other edge devices.
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Comfortable interpreting logs, profiling inference bottlenecks, and navigating cloud infrastructure.
Individual Oriented Skills
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Contextual Problem Solving: Strong questioning and listening to understand customer environments.
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Relationship Building: Able to form trust quickly and operate as a long-term technical partner.
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Translating Complexity: Skilled at making technical topics understandable to non-technical stakeholders.
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Managing Sensitive Issues: Calm under pressure, structured in updates, disciplined in follow‑through.
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Opportunity Identification: Recognizes when workflows or tooling can improve and articulates why.
Team Oriented Skills
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Proactive Knowledge Sharing: Creates content, updates runbooks, and contributes to internal/external KBs.
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Enablement Mindset: Enjoys teaching customers and building their maturity in using the platform.
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Process & Tooling Evolution: Surfaces patterns, proposes improvements, and supports RCA processes.
Bonus Skills
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Experience with the Roboflow platform.
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Prior named-account support or Technical Account Manager / DSE experience.
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Pre-sales, solutions architecture, or consulting background.
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Ability to articulate technical value as business outcomes.
Who You'll Be Working With
You will work closely with our Field Engineering, Product and Account Executives. Within the customer, you’ll collaborate with engineering, ML practitioners, operators, and program leads—acting as the connective tissue that ensures clarity, continuity, and forward progress.
Where You'll Work
Roboflow is a distributed team across the US, with hubs in New York City and San Francisco. You are free to work from a hub, your home office, or anywhere you work best, however the role requires being based in the US. As a regional representative, occasional customer onsite visits may occur depending on need and location.
When You'll Work
You will generally align with the customer's regional operating hours.
What You'll Receive:
The target compensation for this role is $150K - $200k OTE- this uncapped.
In addition to our cash compensation, we offer generous perks and benefits. Below are some of the highlights:
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$4000/yr Travel Stipend to travel anywhere anytime to work alongside other Roboflowers
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$350/mo Productivity stipend to spend on things that make your work environment more productive, like high-speed internet at home or a co-working space
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$350/mo AI Tools stipend
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$150/mo team lunch stipend
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$500/one time home office stipend
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Cover up to 100% of your health insurance costs for you and your partner or family
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Equity in the company so we are all invested in the future of computer vision
Within one week, you will…
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Learn the customer’s environment and deployment landscape.
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Shadow Support team members.
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Meet customer technical stakeholders.
Within one month, you will…
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Lead your first enablement micro‑session.
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Establish the customer-specific knowledge base.
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Own standing technical check‑ins.
Within six months, you will…
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Operate as the primary technical representative for your region.
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Contribute insights to Roboflow tooling, product, and support improvements.
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Mature the customer’s CV operations and deployment reliability.
Not sure if this is you?
We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, look into our Former Founders role. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Learn More About Us
We are building a diverse Distributed team that is distributed across the globe. Roboflow is an equal opportunity workplace; we welcome people from all backgrounds, communities, and experiences.
We provide competitive compensation and stellar benefits to accelerate your personal and work life. Learn more about what it is like to work at Roboflow by reading these blog posts.
See our careers page for all open listings.
Listing provenance
Where did this job come from?
See where this vacancy came from and whether more than one current source can still support it. Source names help with traceability and attribution; they are not endorsements or guarantees.
At least one enabled source recently observed the vacancy. The source chain is traceable, but this is not independent employer verification.
- Continuity
- One recent renewable source
- Source-class independence
- One renewable source class
- Last source observation
- Observed today
This records when High Paid Job last observed the vacancy in source evidence. It confirms source presence, not that the employer edited the vacancy at that time.
- 1 enabled source recently observed this vacancy.
Source confidence is about traceability and continuity. It is separate from application safety and should not be read as an employer reputation rating.
The vacancy is supplied by an external job publisher. Source information helps show where the listing came from; it is not a guarantee about the employer or vacancy.
Listing source: Jobicy. Destination: jobicy.com. The application opens in a new tab so you can keep this report open.